Smart ConciergeBasic
29€/mo
Instant answers to customer questions, 24/7.
- ✓FAQ concierge (no online booking)
- ✓Up to 1,000 messages/mo
- ✓Answers in the customer's language
WhatsApp · Appointments & bookings
Smart Concierge
Your WhatsApp concierge for appointment-based businesses
Smart Concierge automates bookings, FAQ answers, and handoff to your team — 24/7 in your client's language. Business owners connect Google Calendar so the concierge can check availability and create, update, or cancel booking events.
Your concierge number
A customer messages this number and Smart Concierge answers — instantly, 24/7, in their language. It books appointments, answers questions, and hands you the chat when needed.
Every business gets a ready-made WhatsApp chat link — for Instagram, the Google profile, a website or a business card.
Industries
For any business that manages appointments, visits, or scheduled services via WhatsApp. Any of these industries can run on either the FAQ plan or full calendar booking — depending on what you need.
Beauty & aesthetics
Hair salons, barbers, nails, massage, and treatments.
Private clinics
Dental, physiotherapy, podiatry, and medical consults.
Veterinary clinics
Check-ups, vaccinations, and scheduled visits.
Auto repair shops
Oil changes, inspections, tyres, and booked repairs.
Fitness & wellness
Personal trainers, yoga, and pilates studios.
Driving schools
Practical lesson bookings and exam-slot reminders.
Real estate agencies
Property viewings and appointment scheduling for buyers and tenants.
Legal & tax advisors
Consultations, paperwork, and signings, booked without phone tag.
Home services
Plumbing, electrical, cleaning, and renovations — request via WhatsApp.
How it works
- 1
The client messages
Via WhatsApp, as usual. No new apps.
- 2
The concierge understands
Detects intent: booking, inquiry, or chat.
- 3
Booking or reply
Confirms appointments or replies instantly. Alerts your team when needed.
Features
24/7 bookings
The concierge collects service, date, and time while you serve clients.
Multilingual
Replies in the language of the client's last message.
Human handoff
Human mode: the concierge stops replying and your team takes over.
Admin dashboard
Conversation inbox, usage analytics, and a client database, right in the browser.
Photos land in your inbox
Customers send a photo or voice note — it lands straight in your admin panel, always visible.
Urgent situations flagged
The concierge detects urgency in any language and alerts you instantly by WhatsApp and email.
Admin number
Block your own time or book a client manually — right from WhatsApp.
Availability check
Clients ask when you're free — the concierge shows open slots straight from your calendar.
Appointment reminders
Automatic WhatsApp reminder the day before — fewer no-shows.
Manage bookings in chat
Clients check, reschedule, or cancel their own appointment — no phone calls.
Multi-specialist calendars
Each team member gets their own Google Calendar — no double-bookings, no mix-ups.
Tested against real scenarios
Every update runs through an automated regression suite before it reaches your concierge.
Your team gets notified too
Every new booking lands in your inbox by email — not just a reminder for the client.
Prices & duration, answered instantly
The concierge quotes your service prices and durations straight from your price list.
Pricing
Pro
65€/mo
Concierge with full booking for one professional.
- ✓Everything in Basic
- ✓Bookings & FAQ
- ✓Up to 3,000 messages/mo
- ✓Google Calendar sync
- ✓Human handoff
- ✓Admin number: block time, book clients manually
Business
99€/mo
For teams with multiple specialists.
- ✓Everything in Pro
- ✓Up to 6,000 messages/mo
- ✓Up to 5 specialists included (+€19/mo per extra)
- ✓Separate calendar per specialist
- ✓Multiple admin numbers for your team
- ✓Priority onboarding
* Overage beyond your plan's message limit: €10 per 1,000 messages, same rate on every plan. No abusive lock-in.
What's included in the setup fee?
A one-time configuration fee — before the concierge talks to your first customer, we get everything ready.
- 1
Official WhatsApp Business registration
We register your number as an official WhatsApp Business Account (WABA), protected against bans — unlike free "grey" bots that risk your number.
- 2
Sync with your existing Google Calendar
Working hours, lunch breaks, days off, per-service duration. We use the calendar you already have, nothing new to manage.
- 3
FAQ database creation
We load the first 10–15 answers to your most common questions: address, parking, prices.
- 4
System testing
We verify language detection and reminder sending before the concierge goes live with real customers.
One-time setup fee: €95, VAT included.
Frequently asked questions
Do I need WhatsApp Business?+
Yes, a number connected to WhatsApp Business / Cloud API. We help with setup.
Does it work with my calendar?+
Yes, Google Calendar sync is live: the concierge sees your open slots and creates the event itself when it books.
Can I turn off the concierge?+
Yes. Human mode: the concierge stops replying and only logs messages.
Is it for my industry and area?+
If your business runs on message-based appointments, it fits. We start in Torrevieja and the Costa Blanca; other sectors on request.
What if I have a team of several specialists?+
The Business plan includes up to 5 specialists; each extra one is +€19/mo. Each can have their own separate Google Calendar.
Can I cancel or change my plan anytime?+
Yes, no minimum commitment — you manage your subscription yourself from your admin account.
Ready to try?
Message us and we'll explain the setup for your business.